We can send your order in different ways, depending on the weight, and if it is mailboxpost or a parcel. If you make an order and add your shippingaddress, the webshop shows you the different shipping options and the costs. In the Netherlands we handle mailbox and parcel with track & trace and an order of €50,00 or more will be send without paying shippingcosts and with a track & trace.
The shipping rates include 21% VAT.
We ship worldwide. For the delivery of the order outside the Netherlands, we can send your order in different ways; our rates depends on weight and destination. At the checkout of your order, the shipping costs are automatically calculated based on the shipping address in your shopping cart. Please note that each country has his own rules. The customs may charge additional fees upon delivery.
All our shipments, mailbox or package are with track & trace, so you can track your order at any time.
We will of course try to provide the order ASAP. Products that are in stock we aim to deliver to you within 5 days. Products that are not available will take more time and we will keep you informed.
Outside the Netherlands, other delivery times apply and vary by country. All orders outside the Netherlands are sent with a Track & Trace code. This allows you to track the package and see what the expected delivery time will be.
This is a handy way to track your shipment. This way you can see where your order is and when it will be offered. As soon as the order is sent by us you will receive an email that the order has been sent. You will also receive an email with the shipping information including the track & trace code and link (via Sendcloud).
Soul Art Design works with SendCloud. This is an all-in-one software tool for processing & sending your orders.
You will receive the track & trace code and shipping information via SendCloud.
SendCloud respects the privacy of its users and their customers. The protection of personal data during the collection, processing and storing when visiting our websites and using our Services is very important to us. The (personal) data provided by our users is treated with the utmost care and is protected in accordance with legal regulations.