Amount refund?

If the order is not quite what you expected, you can return the products to us. In the Netherlands this is free of charge if you return via our return service. Outside the Netherlands, the shipping costs come to your account.

The money return is always minus the shipping costs (if there are any) and for orders outside the Netherlands minus shipping and return costs.

The return and money back received take place within 30 calendar days after receipt and this does not apply to used and worn products and for DVDs where the seal is from. If you want to return the order, please refer to "Return my order" for further details.

Go directly to the return platform