Exchange my order?
It may be that you receive an ordered product at home and that you would have wanted a size smaller or larger, or that the color disappoints you. You can exchange your purchased products within the Netherlands within 30 days after receipt, free of charge.
In the Netherlands this is free of charge if you return via our return service (if you send it back in your own way then the costs are for yourself). Outside the Netherlands, the shipping costs are for you.
Exchange or receive money back up to 30 calendar days after receipt and this does not apply to used and worn products and for DVDs where the seal is from. Exchange, look at "Return order" how this goes further.
We strive for a high quality and good service. However, it is possible that a wrong color or size has been sent to you or that you receive a different item than you ordered. Then look at "Damaged product or a product I did not ordered" how this goes further.