What do I do if I can not sign in?

If you can not Sign in then this may be because you are using an e-mail address that is not registered or the password is incorrect. What do you do if you forget your password? Please click on the link "Forgot your password?". This links you to the next page. Here you can fill in your registered e-mail address and send.

If the e-mail address is correct you will receive the following message:

A confirmation email has been sent to your address:

An e-mail will be sent to the registered e-mail address with the name of the registered. If you have not received this e-mail, check whether this might end up in the spam box. Following confirmation of this e-mail you will receive an e-mail, on the name of the registered, with new credentials as a link to reset your password and a temporary password. You can change this temporary password into "My Account" in "My personal data".

Is your e-mail address incorrect you will receive the following message:


There is no account registered for this email address.

This means you are not registered with us at this e-mail. Then check if you have other possible e-mail addresses. Soul Art Design can not help you out in connection with the privacy and security of the account.