About the data processing.
Below you can read how we process your data, where we save it, what security techniques we use and for whom the data are transparent.
We take web hosting and email services from Neostrada. Neostrada processes personal data on our behalf and does not use your data for their own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Neostrada has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Neostrada is obliged to maintain secrecy on the basis of the confidentiality agreement.
E-mail and mailing lists
We use the services of our regular business e-mail traffic. This party has taken appropriate technical and organizational measures and to prevent misuse, loss and corruption of your and our data as much as possible. MailChimp has no access to our mailbox and we treat all our e-mail traffic confidentially.
We use the Mollie platform to handle (a part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data for longer than is permitted by the legal terms.
Shipping and logistics
If you place an order with us, it is our job to have your package delivered to you. We use the services of SendCloud for the execution of the deliveries. It is therefore necessary that we share your name, address and residence details with SendCloud. SendCloud uses this information only for the purpose of executing the agreement. In the event SendCloud engages subcontractors, SendCloud will also make your data available to these parties.
Invoicing and accounting
For the records of our administration and accounting we use the services of Snelstart. We share your name, address and residence details and details regarding your order. This data is used f