Privacy policy Soul Art Design (Aiki Management)

About our privacy policy

Soul Art Design (Aiki Management) cares a lot about your privacy. Therefore, we only process data that we need for (improving) our services and carefully handle the information we have collected about you and your use of our services. Your data will never be made available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Soul Art Design (Aiki Management) The starting date for the validity of these terms and conditions is 22/05/2018 , with the publication of a new version, the validity of all previous versions will lapse. This privacy policy describes what information we collect about you, what this data is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide us. If you have any questions about our privacy policy, please contact our privacy contact person, you will find the contact details at the end of our privacy policy.


About the data processing.

Below you can read how we process your data, where we save it, what security techniques we use and for whom the data are transparent.


Webshop software


Our webshop has been developed with Prestashop software. Personal data that you make available to us for the benefit of our services will be shared with this party. Prestashop has access to your data to provide us (technical) support, they will never use your data for any other purpose. Prestashop is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Prestashop uses cookies to collect technical information regarding your use of the software, no personal data is collected and / or stored. Prestashop reserves the right to share collected data within its own group in order to further improve the service.


Web hosting


We take web hosting and email services from Neostrada. Neostrada processes personal data on our behalf and does not use your data for their own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Neostrada has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Neostrada is obliged to maintain secrecy on the basis of the confidentiality agreement.


E-mail and mailing lists


We send our e-mail newsletters with MailChimp. MailChimp will never use your name and e-mail address for their own purposes. At the bottom of every e-mail sent automatically via our website you will see the 'unsubscribe' link. You will no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that make it clear whether e-mails are opened and read. MailChimp reserves the right to use your data for the further improvement of the services and to share information with third parties.

We use the services of our regular business e-mail traffic. This party has taken appropriate technical and organizational measures and to prevent misuse, loss and corruption of your and our data as much as possible. MailChimp has no access to our mailbox and we treat all our e-mail traffic confidentially.


Payment processors


We use the Mollie platform to handle (a part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data for longer than is permitted by the legal terms.


Shipping and logistics


If you place an order with us, it is our job to have your package delivered to you. We use the services of SendCloud for the execution of the deliveries. It is therefore necessary that we share your name, address and residence details with SendCloud. SendCloud uses this information only for the purpose of executing the agreement. In the event SendCloud engages subcontractors, SendCloud will also make your data available to these parties.


Invoicing and accounting


For the records of our administration and accounting we use the services of Snelstart. We share your name, address and residence details and details regarding your order. This data is used f